Mr. Thomas Flames Catering
Effective Date: January 1, 2026
Business Entity: Mr. Thomas Flames Catering (legal entity: GOLDEN GARDEN USA INC)
Contact: catering@mrthomasflames.com · (323) 868-7983 · 3800 E Olympic Blvd, Los Angeles, CA
Program Name: Mr Thomas Flames Catering Alerts
How You Opt In: Our online booking form at the booking page provides a single SMS consent checkbox that is not checked by default. By checking the consent checkbox, you expressly consent to receive recurring automated transactional/service SMS/text messages regarding your catering inquiry, quotes, bookings, event updates, and customer support. The opt-in is optional and is never pre-selected. You may also opt in by texting a keyword to our designated number when available.
Types of Messages: Messages you may receive include:
• Booking confirmations (e.g., "Your catering booking for 6/15 has been confirmed!")
• Appointment reminders and event updates (e.g., "Reminder: Your Taco N Llamas event is in 48 hours.")
• Responses to catering inquiries and quote requests
• Customer support communications
Message Frequency: You may receive up to 6 messages per month. Message frequency may vary based on your booking activity.
Message and data rates may apply. Please contact your wireless carrier for details about your text messaging plan and any applicable charges.
Consent is not a condition of purchase. You are not required to opt in to SMS messaging in order to book a catering event, make a purchase, or use any of our services.
Opt-Out: You may opt out at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further SMS messages will be sent unless you re-subscribe. You may also opt out by contacting us at catering@mrthomasflames.com or (323) 868-7983.
Help: Reply HELP to any message for assistance, or contact us directly at catering@mrthomasflames.com or (323) 868-7983.
No sharing of SMS data: We will not share, sell, rent, or disclose your phone number, SMS consent status, or opt-in data with any third parties or affiliates for their own marketing purposes. This includes any information collected as part of the SMS opt-in process. Your opt-in data and consent are strictly used for the purposes described in this policy.
Supported carriers: Major US carriers are supported including AT&T, T-Mobile, Verizon, Sprint, U.S. Cellular, and others. Carriers are not liable for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages.
Age requirement: You must be 18 years of age or older to opt in to our SMS messaging service.
When you use our website or services, we may collect the following information:
• Personal Information: Name, email address, phone number, and mailing address provided through our booking forms, contact forms, or communications.
• Event Information: Event date, guest count, package selections, dietary needs, and special requests.
• Payment Information: Payment details are processed securely through Stripe. We do not store your full credit card information on our servers.
• SMS Consent Data: Your phone number and opt-in status when you check the SMS consent checkbox on our forms.
• Usage Data: IP address, browser type, pages visited, and other analytics data collected automatically.
We use collected information for the following purposes:
• Processing and confirming catering bookings
• Communicating with you about your events and inquiries
• Sending booking confirmations, reminders, and updates
• Sending SMS messages if you have opted in
• Processing payments and deposits
• Providing customer support
• Improving our website and services
• Complying with legal obligations
We do not sell your personal information. We may share your information only with:
• Service Providers: Third-party services that help us operate our business (e.g., payment processing via Stripe, email notifications). These providers are contractually obligated to protect your information.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
We will never share your phone number, SMS consent, or opt-in data with third parties or affiliates for marketing purposes.
SMS Opt-In and Mobile Data Privacy: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
Our website may use cookies and analytics tools to improve user experience and website functionality. You can control cookie preferences through your browser settings.
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. Payment information is processed through Stripe's secure PCI-compliant platform.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. If you opt out of SMS messaging, we will remove your phone number from our messaging lists promptly, though we may retain records of the opt-out for compliance purposes.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.
You have the right to:
• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS messaging at any time by replying STOP
• Opt out of promotional emails by using the unsubscribe link
To exercise any of these rights, contact us at catering@mrthomasflames.com or (323) 868-7983.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.
Please also review our Terms & Conditions for additional information about our services and SMS messaging terms.